The question is how to move faster to achieve our goals and reach bigger markets more quickly. That’s not to say it’s all easy. But hard isn’t the focus. It’s not hard, it’s just hard work.

On colocating teams:
Placing all the functions required to meet performance objectives into empowered, focused cells closes the time distances between the employees that must make the system work and shortens the feedback loops required for the cell to react to changing events. This type of organization eliminates the layers of management that previously provided coordination from a distance.

We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.

Startups looking to disrupt other decades or century old industries should take note: be patient, get your business model and core user base right, and wait for the fundamental changes wrought by the Internet and mobile to come to you.

MY FIVE DOS FOR GETTING BACK INTO THE GAME:

1. Do expect defeat. It’s a given when the stakes are high and the competition is working ferociously to beat you. If you’re surprised when it happens, you’re dreaming; dreamers don’t last long.

2. Do force yourself to stop looking backward and dwelling on the professional “train wreck” you have just been in. It’s mental quicksand.

3. Do allow yourself appropriate recovery—grieving—time. You’ve been knocked senseless; give yourself a little time to recuperate. A keyword here is “little.” Don’t let it drag on.

4. Do tell yourself, “I am going to stand and fight again,” with the knowledge that often when things are at their worst you’re closer than you can imagine to success. Our Super Bowl victory arrived less than sixteen months after my “train wreck” in Miami.

5. Do begin planning for your next serious encounter. The smallest steps—plans—move you forward on the road to recovery. Focus on the fix.

MY FIVE DON’TS:

1. Don’t ask, “Why me?”

2. Don’t expect sympathy.

3. Don’t bellyache.

4. Don’t keep accepting condolences.

5. Don’t blame others.

The best thing a human being can do is to help another human being know more.

The most exciting phrase to hear in science, the one that heralds new discoveries, is not ‘Eureka!’ but 'That’s funny…’

Knowing whose advice to take and on what topic is the single most important decision an entrepreneur can make.