Commonwealth Bank outages reported in the last 24 hours

@drhouse198122 @CommBank your phone service is terrible. 3 x calls so far to sort out bank errors from your company and 3 times I’ve given up after 45 mins on hold. Terrible service

@LazKanguru @kyall_walker @CommBank Similar problems, when it goes through it takes 24 hours. Switch to NAB and swyftx

@AI_Spam_404 @rippler2013 @kyall_walker @CommBank No, had problems with ANZ also.

@jlbradstreet @CommBank Marion, Oakland’s Park. 2 out of 3 ATMs not working. Jokers ? “wE wAnT a CaShLeSs SoCiEtY” ??

@rondelledesigns @kyall_walker @CommBank Fk that! I’m with ING and haven’t had any issues with this for probably the last 18mths. Although I don’t send more than 1k at a time so not sure if that affects the results

@felicityaus @EthanBitcoin @CommBank ANZ I have no problems

@VincentAlvaro @CommBank Are there issues with EFTPOS at the moment. Everything being declined. Urgent.

@b73590646 @CommBank what about updates to your crypto policy? why are yo dodging this issue?

@TheRealSinan @BitcoinMaxiHodl That's crazyyy, any other commbank traps that we should be aware of? I mostly use commbank for ramp on... there's the holding delay but otherwise not bad. Hoping no other issues pop up

@CommBank @Gee_kay10 Hi there, Thanks for reaching out to us. We have a planned outage this morning. CommBank app, NetBank, Cardless cash ,CommBiz and CommBiz mobile won't be available between 2:00am - 8:00am AEDT (Syd/Melb) on Saturday 16 March 2024.

@Gee_kay10 Gotta love trying to use your bank card only for @CommBank to have outages and your card not working. Thanks, you mugs

@CommBank @Meet222Meet Hi there, Thanks for reaching out to us. We have a planned outage tonight. CommBank app, NetBank, Cardless cash ,CommBiz and CommBiz mobile won't be available between 2:00am - 8:00am AEDT (Syd/Melb) on Saturday 16 March 2024.

@CommBank @CocoThai4 Hi there, Thanks for reaching out to us. We have a planned outage tonight. CommBank app, NetBank, Cardless cash ,CommBiz and CommBiz mobile won't be available between 2:00am - 8:00am AEDT (Syd/Melb) on Saturday 16 March 2024.

@EJM9614 @CommBank Gotta love how when CBA does maintenance updates it completely disables the customer AND bank reps ability to use any form of their banking service. I’m currently overseas and needing to transfer money but can’t because the Commbank App and Website are down.

@CommBank @ReuDBP Hi there, Thanks for reaching out to us. We have a planned outage tonight. CommBank app, NetBank, Cardless cash ,CommBiz and CommBiz mobile won't be available between 2:00am - 8:00am AEDT (Syd/Melb) on Saturday 16 March 2024.

@CommBank @puramsandeepk Hi Sundeep, Thanks for reaching out to us. We have a planned outage tonight. CommBank app, NetBank, Cardless cash ,CommBiz and CommBiz mobile won't be available between 2:00am - 8:00am AEDT (Syd/Melb) on Saturday 16 March 2024.

@Nezzy4011 @LawyersCity Had the same issues with commbank

@gullibles @mikeaubrey2 @SenPaterson @MRobertsQLD They are two separate issues - hate Murdoch all you want as it’s your right to do so. I don’t use tik tok either but did you also know that @CommBank going to be snooping at every app on your phone and where you visit online as a requirement of using their app?

@Anna50747961618 @gaddepranav @CommBank I will suggest you report the issue to @Novak_Hilton here on X before your identity will be used to deceive your friends, I've been hacked before and I wouldn’t want anyone to go through that.

@Yulia_Walker @CommBank Do you have an explanation why the outage happened? Should we expect regulars outages from now on? The issue took hours to resolve. Not being able to access money is more than simple inconvenience.

@dave_001977 @CommBank Poor service is not only issue with CBA , but they were not aware that service was down .!! Bank knew this after 4-5 hours when one customer informed via X ( Twitter) .!!!

@dave_001977 @CommBank Poor service is not only issue with CBA , but they weee not aware that service was down .!! Bank knew this after 4-5 hours when one customer informed via X ( Twitter) .!!!

@CommBank @Lfinns81 Hi Liam, We apologise for the difficulties accessing some of our services this evening. The CommBank app and NetBank are now available. However, some customers may still experience some delays to incoming payments. Please send a DM and I'll ensure a complaint is raised for you.

@xharryty @CommBank @RaniMan27 He asked for an update. The link does not contain any UPDATE. It is only telling us what’s not working.. it isn’t providing an ETA or what the cause is.

@XperimentalOdin @CommBank Simultaneous CA 500 Internal Server Error and 401 IDP Unauthorised Error. Tells me your auth process needs a good hard look in whatever component CA is.

@mad_chaos Like if you are affected by the Commbank outage. #commbank

@CavdarDomi69883 @CommBank Card are not working online or at the shops

@CavdarDomi69883 @CommBank @suliroyale Card are also not working what a joke

@EpiDoctor @CommBank Debit cards are not working and no access to any online banking

@xharryty @CommBank @mwfowlie He asked a question and you didn’t answer it and just responded with a template that every other agent using the commbank twitter is replying with. Lack of empathy, lack or clear communication about the outages, lack of adding priority to this urgent outage. I’ll be changing bank

@m0o00o0ose @CommBank CARDS ARE NOT WORKING, WHY WOULD YOU LIE TO US LIKE THAT, EVERYBODY'S CARD IS GETTING DECLINED, WHETHER YOU HAVE THE SUFFICIENT FUNDS OR NOT.

@HaengaSimo32761 @CommBank Debit cards are not working!!

@shiftyphil @CommBank Credit cards are not working.

@kumarshail151 @CommBank It's more than 2 hours since the issue. Is your team sleeping? I need to pay the credit card bills but can't do it. Will you pay me my late gees for missing the payment?

@CommBank 1/3: We're aware some customers are having difficulty viewing current balances or making payments in the CommBank app. NetBank is also unavailable. We're currently investigating and are working hard to get it fixed.

@henrymooreee Hey @CommBank any actual update on the issue? I don’t want a generic pr response of “investigating the issue and sorry for the inconvenience”. Please explain what you’re actually doing to solve this and what has caused all this! Might have to turn to @NAB or @ANZ_AU after this

@Ackybomber1111 @CommBank Why we have no internet banking?

@for_twits_x @CommBank you are saying some of you customers (probably everyone) is having issues accessing some of your services. Could you please let us know which services are available?!

@AndrewT95711747 @CommBank @dave_001977 This @CommBank outage is a great argument for the CBA going cashless, surely. But hey, at least the CBA supports “Business Green Loans”.. the punters will vote with their feet.

@ItsRemast @crowie9_ Outage on both commbank staff systems and Netbank / app - try again in 1-2 hours

@adam_mossman F*CK A CASHLESS SOCIETY! When an outage happens, it affects everyone and all the online apps! Those #Big4 banks can go f*ck themselves, this makes life extremely difficult when there is an outage.. @CommBank @Westpac @StGeorgeBank @NAB

@ketan_mahendra @CommBank the audacity you have to write ‘some customers are experiencing issues’ is hilarious. Connect me with one customer who’s got a working app? ??

@ketan_mahendra @CommBank the audacity you have to write ‘some customers are experiencing issues’ is hilarious. Connect me with one customer who’s app is working? ??

@Gabe_P_US @CommBank oii CBA sort out your IT problems, it’s currently in a mess with inaccurate balance display

@kumarshail151 @CommBank Need to pay my credit card bills. Can't even login to netbank or app. Fix the issues

@owenxmurnane @9NewsMelb Commbank Outage?

@ThisIsLaurenD @CommBank App on phone and online not working again! ?? I guess we can’t pay for petrol or our groceries again coz we can’t transfer, withdraw or see our balances….!

@DrT3800 @CommBank Is there outage with Commonwealth? Can't use it.

@igzzz84 Optus faced a parliamentary inquiry into one outage. CommBank has constant app outages for example like right now but has never faced a parliamentary inquiry about it...

@ROHAN03456309 @CommBank is it a outage? My app says 'UNABLE TO SHOW YOUR BALANCES

@dave_001977 @CommBank That means bank is not aware with any kind of technical issues..!! Good on you.

@FreoSeppo Everyone seems to be having problems with Commbank app. Please not be an Optus debacle all over again! ?

@DrFreemannn @CommBank It’s offline now…. And nothing on the website or here….

@Westpac @CBoghossian @CommBank @NAB @CBoghossian Hi Chris. We're sorry to hear that you're facing issues and would like to better understand what's happening. Can you please send through a DM sharing some more information of the problem you're facing, including any error messages you may be seeing? ^Fred

@disturbedwench @CommBank there seems to be some issues with the app, unable to check balance and not willing to take the risk of paying a bill right now

@markkemp @CommBank Any updates on, or at least acknowledging the current service outage?

@JamesLimmer @CommBank whats going on with your app? Getting outage notice that says its using info from when I last logged in… but no details on your outage web page.

@Kevkev58670264 @CommBank are there problems with the app? Can’t view my balances

@godelivaajenx @CommBank Hi I cannot see my balance and do transfer on the app for now, is there any maintenance at this time?

@martinafterdark @CommBank what's up with your app? Another outage?

@namanthakar @CommBank online services unavailable? “Sorry, we're unable to log you on to NetBank at this time. Find out more (CA_500.IDP_401)” Commbank App is displaying balances at 4.17 pm

@LEUNG76830589 @WayneGi80897236 @CommBank Cashless society is harmful: 1.If the Optus outage is repeated, all Australians will suffer 2. Cards can malfunction 3. $ in the bank can be taken by hackers. Without cash in hand.. 3.People who don't use internet are targets of the unscrupulous people. 4. Bank fee will rise

@rakkhis @CommBank it's 2024, time to be able to issue even credit cards digitally?

@IceWinterDragon @CommBank @AG_Hoey Are there problems with your banking systems tonight/today? I normally should have been paid by now and haven’t which is unusual and I see a spike in problems on downdetector. If my pay is held up I’ll end up with overdraw fees and penalties from you guys. Please update asap.

@marissa_cbs @CommBank Our branch said there a nation wide outage of the banks systems. What happened?

@RollerDerbyMum @CommBank Now you are sending me rude emails. I have tried over a dozen times to update my details! This is no longer a peeve. I will lodge a formal complaint. How do you manage money when you can’t manage this process??

@morbid_moni @Gavone72 @andrewbogut @CommBank I had issues with Bendigo - checked the interest they gave me against their advertised rate. It was wrong, called them out and they paid the adjustment. Second month again it happened I pulled my money out after they again adjusted it.

@BobKnezevic @CommBank I gave you the error message - obviously a technical issue not only impacting me - have the NetBank IT guys fix it please - have wasted so much time on this - Ceba, hanging on to help desk forever and getting cut off - using X shows u how desperate I am

@BobKnezevic @CommBank need help with my term deposit - cannot update maturity instructions error messaage - "This page is temporarily unavailable. Please try again later. Reference: 9e576500-b474-4368-a26c-7b1b005e27ea

@Deathhitma71313 Anyone's else @CommBank app not working?

@katiekoalasays @CommBank is there some sort of outage with card payments? Both mum and I have tried to use our debit cards online in the last 15min and both have been declined despite us having enough funds.

@Ciphergeist_ System log update: manifest entry. Network broken. @logoutz 047 / all Unrecoverable 003 @DarkRedDawn_ #comsec relay broken. #dramasec data outweighs the actionable. all swords down. Tunnels closed. Will touch base with all when I get a chance. Move units of your choosing.

@RobLeong1 @CommBank Box Hill, showing absolute contempt for business customers again with both atm deposit functions faulty… it’s beyond parody now… If you need a reliable business bank & ATM in Box Hill area, rule these guys out unless u like wasting your time & money

@Hypnotic_web3 @CloutedMind I thought that was only CommBank. I haven't had any trouble with MeBank depositing onto Swyftx. There's often a 12-24 hour delay though.

@HFicinus @AndoDotEth @CloutedMind I’ve transferred from commbank like 100+ times to multiple exchanges since 2018, never had any issues

@devine1901 @CommBank is there any known issues with payments this morning? Declined twice on a merchants CBA terminal using CBA cards with ApplePay. Error message states something about comms issue.

@CommBank @Seansea87921319 Hi, we have a planned outage tonight between 2:00am - 8:00am AEDT. Detailed description on CommBank App and Netbank will be available to view once the outage is complete. Thanks for being patient with us, we are sorry for the inconvenience ^Anna

@andrewrdn463 @lindabaggio281 @CommBank Yes staff bully at the moment by terminating calls from customers who have problems - for now. Comyn leads a very destructive staff culture.

@CommBank Heads up! We’re running scheduled maintenance this weekend to make some updates to our systems. NetBank and the CommBank app won't be available between 2:00am - 8:00am AEDT on Saturday 17 February 2024, with Cardless Cash unavailable from 1:20am. Thanks for being patient with us.

@andrewrdn463 @lindabaggio281 @CommBank Commonwealth Bank have very poor customer service. Complaints are erased - they have no aware of their problems.

@bitchesluvqbits @CommBank A lot of people had issues with your services yesterday. I haven’t spotted any public apology yet ?‍♂️

@golflad25 @CommBank I don’t want you to forward anything, I want to sort the issues you caused. This is your first warning before I send to the media. You rejected my complaint

@ho94441413 @CommBank @NUTRITI0US Same with me..can’t get into App..no error messages..

@barling_rob Anyone else having online bank issues? @CommBank

@Swaroop328357 Employment scam from @CommBank I have encountered an employment scam from their representative. Their representative promised me that they will offer a role but didn't offer any role. I reported this incident to management but @CommBank tried to conceal the case.

@redallover01 @CobWeb_Pay @CobWeb_Pay Your help portal on the app rarely works or rarely responds. Anyway, it seems using payid from NetBank (CBA) doesn't work

@CommBank_ID @amitkspeaker @CommBank @amitkspeaker Hi, AK. Thank you for contacting Call CommBank. We understand the problem you are experiencing. Please inform us whether you are a customer of Commonwealth Bank Australia (CBA) or PT. Bank Commonwealth Indonesia?

@sobeid1 @CommBank was on hold for 1hr 15min yesterday, no answer and call cut out. Called today, on hold for 25 mins, mid convo I get hung up on by someone after being transferred to fraud unnecessarily. Does anyone have any common sense in your bank? Or is it time to move my services?

@IxatDnats @CommBank Tell everyone here, publicly, why: 1. You could not have sent all your affected customers an email notification of the planned outage 2. why you could not have send all your affected customers a text message of the planned outage.

@philtuck2005 @MrRexPatrick @CommBank And what's the wait time on the phone when they have a problem? Is the call centre in Australia? Executives like their exorbitant salaries and bonuses but don't want to provide the service for their customers.