Beer Budget, Champagne Appetite

I’m working at the front desk of a hotel, and a guest I’ve never seen before comes in.

Me: “Good afternoon. How may I help?”

Guest: “I’m checking in. This is my first time staying here. Give me the best room.”

Me: “Ahh, yes, the Presidential Suite. That’s a great choice! We do have it available. Let’s see here…”

I look at his profile: he has no previous stays and doesn’t have an elite status. I also see what he has already booked.

Me: “I see you’ve reserved the cheapest room, so the price difference will only be $3,800 a night more.”

Guest: “What? Oh, no, I don’t want to pay more. What can you do for me instead?”

Me: “Well, currently, you’re in a room with a view facing the wall of the convention building. Let me see if I can upgrade you to a view of the back alley…”