When and how to complain about a business? Doing business online has exceptional benefits. It also sometimes comes with huge disappointments and headaches. Perhaps you have been there before. You placed an order, got the wrong item and the company is refusing to replace it on their dime or maybe you never even received the product/service you paid for and can’t find anybody to resolve it. Now you are wondering how to report business fraud.
Although most businesses want to keep you as a customer, you have found that some seem to not care at all. You begin to wonder if there is any good out there or anybody who can help. Something has to be done. You are ready to file a complaint against a business.
Well, I am here to tell you that there is hope. You want to know how to complain about a business and I have answers.
Before you worry about how to complain about a business, you need to be sure to gather some information first. Be sure you have the following:
- Receipts
- Warranties
- Contracts
- Other documents or confirmations that are applicable
In order to effectively bring up a dispute, you are probably wondering, “Where can I complain about a business?” “How can I report Business Fraud?” “Which business complaints website is best?” Well, let’s dig a little deeper into that…
Where To Complain About A Business
When asking yourself the question, “Where can I complain about a business,” there are several places consumers can go to bring up their concerns about matters with a company when wanting to know how to report business fraud. It is always helpful to first try to deal directly with the company (before going to a business complaints website), then work your way down the list as the problem continues to go unanswered to your satisfaction.
Consider following these steps to reach a point of resolution when seeking out how to complain about a business or how to report business fraud.
Go to the Company’s Website to Try to Rectify the Problem
Write instead of call. If you call, there is often no documentation on your end of any promises made to you. Unfortunately, some corrupt companies will promise everything you want over the phone, just to get you to hang up, only to never follow through. By sending an email, you will have proof of what it is they have promised you.
If they don’t answer, feel free to move on.
Reach Out via Social Media
Businesses want to save face on social media. If someone complains about them publicly, it can leave negative marks on their reputation. Oftentimes, businesses will do everything they can to turn your negative opinion around as quickly as possible, so as to not add slander to their business name.
You can also file a complaint against a business on a business complaints website. See below for the best business complaints websites to consider.
Top Business Complaints Websites
Although there are many places you can complain online, many people turn to these websites when seeking how to complain about a business. Consider filing a complaint against a business at any of the following pages. The BBB and the Federal Trade Commission are the most popular sites that people go to when considering how to report business fraud.
Other Ways to Report Business Fraud
Aside from contacting the business directly or going through a business complaints website, there are other places you can turn to when you want to file a complaint against a business.
Contact Your Consumer Protection Agency
When wondering where to complain about a business, consider contacting your local consumer protection agency. You can find them through google.
Google Your Attorney General
Look up your state’s attorney general when seeking to file a complaint against a business. You should be able to find an email address that you can send a concise letter to, explaining in detail the matter you are dealing with. If the attorney general receives enough letters from people who want to file a complaint against a business, they will often take action.
Contact an Attorney
If you believe you have a big enough case, consider contacting an attorney to begin a lawsuit yourself. They will provide you all of the steps you need to take with them on how to complain about a business.
Regardless of what steps you take when working to file a complaint against a business (whether you go to a business complaints website or you follow other steps mentioned above about where to complain about a business), always be courteous when considering how to report business fraud. It will benefit your case greatly.
Use common sense when following this advice and check with a professional.