Get Dubai Police Clearance Certificate using smartphone App! (Video + Images)

Dubai Police Clearance Certificate through Dubai Police smartphone App

Video Tutorial on how to apply for Good Conduct Certificate through Smartphone App

I have previously written about getting your Dubai Police Clearance Certificate through web in a separate post. Things however have changed since then.

Now you could apply for a clearance certificate right from your home through Dubai Police Smartphone App.

Things you should keep ready before you apply for Dubai Police Clearance Certificate:

1. A Smartphone with Dubai Police Smartphone app installed. You should also have internet connection and Mobile Network active to receive SMS.

2. Your Emirates ID number. (The number at the front of the card)

3. Valid Credit Card. 

Install the Dubai Police App:

The Dubai Police apps are available for Apple-ios and Android platforms. 

Once you get the App from iTunes or Android, it will appear on your smartphone. Click on the App icon to open the App.

For this tutorial, I will be using my iPhone. But the interface will be similar on other platforms as well.

STEP 1: Click on the Dubai Police App

When you click on the Dubai Police App, a screen with various online services offered by Dubai Police will appear. You will need to click on “Good Conduct Certificate” service.

 

STEP 2: Enter the details required such as Emirates ID number, your email address, Purpose of the certificate(select from Dropdown), Certificate Required by. Check the box on Agree to Terms and Conditions and proceed to the next step.

STEP 3: Confirmation.

In this step you should confirm the details that you have entered whether they are correct or not. If you find any mistake, click on the Edit button to go back to the previous step and correct the details. If the details entered are correct, please go to the next step.

STEP 4: Verification of your mobile number. 

In this step, you will need to verify your mobile number to receive a confirmation code. Enter your valid mobile number and click on submit.

STEP 6: Once you submit your mobile number, you will receive an SMS with a confirmation code.

You need to enter the mobile number in the next screen on the app in the space provided  to confirm your mobile number. If you have not received the code, first check your mobile number whether correct or not. If it is wrong, change the mobile number and follow the step again. If despite the mobile number being correct, you have not received the SMS, click on RESEND button to instruct the system to send the code again.

STEP 8: Payment.

Once you have successfully verified your mobile number, in the next step you need to pay AED 210/- through your credit card. You will need to enter your valid Credit card number and expiry date and click on PAY.

STEP 9: Processed Successfully

Once your payment has been confirmed, you will receive a “Processed Successfully” message with the Reference Number, Receipt number and Transaction number.

Receipt of Confirmation SMS:

At this stage, you will also receive a Confirmation SMS on your mobile phone.

Visit Nearest Police Station

As instructed in the SMS, you will have to visit a nearest Police Station to verify your identity. Once you verify your identity(take your Emirates ID with you), you will receive an SMS notification as below.

 

You will receive your Dubai Police Clearance Certificate(PCC) or Certificate of Good Conduct on your email. Please note that you will receive an email from [email protected] as below:

With this app, the Dubai Police has simplified the process of obtaining Good Conduct Certificate.

Dubai Police Certificate of Good Conduct – Sample

With such initiatives, not only Dubai Government is proving to be efficient, it also is a way to provide a service which saves time and energy for all the parties involved.