Widgets stop updating

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hwoarang626

Senior Member
Sep 18, 2007
209
43
Please help ... My widgets stop updating after deep sleep {if my phone screen is of for about an hour}

I have added the widget app in ignore battery optimization and enabled auto start and run in background in battery optimization .. still the widget stops updating ..

Any help is appreciated
 
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mwatson

Senior Member
Oct 16, 2007
1,171
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Basingstoke
there is a reason the battery is so good. the phone is basically shutting down when idle. You need to go in tot the settings and exclude the app/widget from the battery optimisations.
 
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hwoarang626

Senior Member
Sep 18, 2007
209
43
as i stated before , i did remove it from the battery optimizations but still the widget stops working after sometime
 

mwatson

Senior Member
Oct 16, 2007
1,171
234
Basingstoke
there is a reason the battery is so good. the phone is basically shutting down when idle. You need to go in tot the settings and exclude the app/widget from the battery optimisations.

Sorry, there must be an associated process that is sleeping. Have you tired removing all battery optimization for a while just to check? Might be worth emailing the Dev. They may know what is happening.
 

hwoarang626

Senior Member
Sep 18, 2007
209
43
i disabled all battery optimizations , still the widget stops updating after some time , the strange thing is that the widget has manual refresh button , but after some time that button also disappears check the picture below
 

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warea

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Dec 1, 2007
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i disabled all battery optimizations , still the widget stops updating after some time , the strange thing is that the widget has manual refresh button , but after some time that button also disappears check the picture below

I tried that app for myself. Doesn't update automatically for me as well. However other widgets that auto updates frequently works fine. So it should be a fix to be done by the app developer for this specific app.
 

white43

Senior Member
Jan 26, 2008
655
143
Dorset, UK
Please help ... My widgets stop updating after deep sleep {if my phone screen is of for about an hour}

I have added the widget app in ignore battery optimization and enabled auto start and run in background in battery optimization .. still the widget stops updating ..

Any help is appreciated

What firmware are you running on the phone?
 

hwoarang626

Senior Member
Sep 18, 2007
209
43
The latest from huawei 8.0.0.115

I have another problem .. some times when i switch on the screen everything changes to very small even the navigation bar icons .. its like the resolution changes and everything will be small .. ill.post a screenshot when it happens again .. a workaroung i go to screen resolution and change from hd to fhd then back to hd and the icons and text comes back to normal size
 

Hymastar

Member
Nov 10, 2017
10
5
I also have the widget problem on my ALP-L29 ".115 (c636)" and it's really bugging me!
Whichever phone I use, I set up the BBC News and BBC Sport pages as two full screen widgets to the left of my home screen. They're great apps/widgets which means everything I need to know is one or two swipes away.
After sleep, neither will refresh anymore. The sport widget actually has a manual refresh button but now the icon is just constantly spinning as if it's trying to constantly refresh.
Any help at all would be much appreciated.
These widgets were fine on my Mate 9.
 

twinsen2

Member
Jun 1, 2012
18
7
LEO
Same here.
Weather widget and News widget are working fine, BUT i tried 5 different calendar widgets from store and none of them did work (no refresh).
BLA-L29 8.0.0.115 (C432).
Did not have any problems on my former Mate 9.
 

twinsen2

Member
Jun 1, 2012
18
7
LEO
I am afraid to say that, but i contacted the developer of my widget also and he answered, that the widget is working fine with Oreo (Emulator).
I think it could be a problem with EMUI 8. Not sure, but i think at the beginning of the Mate 9 there were similar problems, that some notifications didnt work.
That was fixed with an update from Huawei.
 

Hymastar

Member
Nov 10, 2017
10
5
Bad news so far folks, have updated to ".119 (c636)" via Funky Huawei and still no fix for both the widget problem and the issue of not being able to perform some actions from the notification shade (like delete Gmail emails).
Really hope this is fixed with next update or I may be tempted to get rid. Unacceptable for a 2017, Oreo phone!

---------- Post added at 07:16 PM ---------- Previous post was at 07:14 PM ----------

By the way, I tried the same widgets with Nova Launcher and got the same problems. So it's something in Emui 8 or Huawei's version of Oreo that's causing the issues, not the stock launcher.
 
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Hymastar

Member
Nov 10, 2017
10
5
Hi, had a breakthrough of sorts!
I switched back to the standard/stock launcher and tried the option with no app drawer i.e. default setting.
Took me a while to organise all my apps into Huawei's fiddly little folders (can't stand icons everywhere!) BUT the widgets are working fine!
Just to clarify, the widgets in question are from the BBC News and Sport apps which I always use as full page screens to the left of my home page.
So, I'll stick with the non-app drawer launcher for now, but it doesn't really solve the problem as I much prefer having an app drawer... @Hudrator I wouldn't know how to go about contacting Huawei?
 

Hymastar

Member
Nov 10, 2017
10
5
Forget the above post, after 12hrs or so (maybe a deep sleep) the widgets are once again failing to update regardless of home screen style.
Thought I had found a temporary fix...
 

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  • 3
    maybe you like to share some details about your solution?
    Sure. I think the issue caused by broken caching mechanizm. System caches list items and don't requests them anymore even if we call AppWidgetManager.notifyAppWidgetViewDataChanged(). I decided to change remote adapter's Intent every time I update the widget. I'm added "nonce" extra field to Intent with random integer value. So now system think that this is completely new source of items and requests them. See code example below. Hope this helps.
    Code:
    Intent intent = new Intent(mContext, ListItemsService.class);
    intent.putExtra(AppWidgetManager.EXTRA_APPWIDGET_ID, widgetId);
    [B]intent.putExtra("nonce", new Random().nextInt());[/B]
    intent.setData(Uri.parse(intent.toUri(Intent.URI_INTENT_SCHEME)));
    
    remoteViews.setRemoteAdapter(R.id.listView, intent);
    3
    Update: I contacted wondamobile who I purchased from (they have always been excellent I find) asking to return the phone as it is literally the worst unusable piece of junk with widgets not updating.

    They said they would look into it to see if Huawei are planning a fix.

    I've contacted Huawei myself but no reply of course.

    I'm just hoping that because wondamobile are based in China perhaps they may have better channels with Huawei to get to that info for me. Plus as they have a trading relationship with Huawei where they buy in bulk for them to be contacting Huawei to say "hey guys we have people returning phones over this issue" it might force them to act on it.

    Fingers crossed.

    Will update.
    3
    Having waited in vain for a Huawei fix, I went ahead and rooted my phone using Magisk and the fantastic tools and instructions in the thread posted here by @mankindtw. Then, I used Titanium to freeze the system app "Power Genius." Voila. Widgets now update (including my scrollable Calengoo agenda widget). Plus I can use GMD Gesture Control (although I had to make that a system app) and Kinscreen, without either of them dying all the time. So far, the effect on battery life seems to be negligible, although I am still testing (and also installed Greenify, which I had avoided doing since the Huawei power management system was so aggressive already).

    Cautions though: To root, you need to unlock your bootloader (which wipes all data, so make a HiSuite backup first); do not try to relock your bootloader afterwards, you'll get a boot loop (i.e., being rooted means your bootloader will be unlocked). Using Magisk, you have to approve any app's SU permissions, so I don't think this is a material security risk, but I'm not an expert. It also gives you a permanent ugly splash screen (warning that your phone is unlocked and unsafe) each time you reboot -- I'm kind of OCD, but I've gotten used to it already.
    2
    does switching the orientation works for a refresh?
    2
    For those of us that don't speak german, could you maybe give us the essentials from the dialog with Huawei support?

    Thanks.

    Little sumup: Overall they are blaming third party launchers at first but they are willing to look into it anyway. I placed this thread and another one a reference for them for some deeper research into the report.